Privacy Policy

GENERAL

Inkwell Modern Handmade Boutique & Letterpress Studio Inc. (Inkwell) will never rent or sell your name, address, email address, credit card information or any other personal information to any third party.

WHAT DOES INKWELL DO WITH YOUR INFORMATION?

As part of the buying and selling process, when you make a purchase from Inkwell, we collect personal information such as your name, address and email address. When you browse our store, Inkwell also automatically receives your computer’s internet protocol (IP) address, which provides us with information that helps us learn about your browser and operating system.

For email marketing purposes, with your permission, Inkwell will send you emails about the store, new products and other updates.

Inkwell is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

HOW DOES INKWELL GET YOUR CONSENT?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you consent to our collecting it and using it for that specific purpose only. If we ask for your personal information for a secondary purpose, like marketing, we will ask you directly for your consent, which provides you with the opportunity to say no.

HOW MAY I WITHDRAW MY CONSENT?

If after you opt-in, at any time you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by emailing or mailing us at: Inkwell Modern Handmade Boutique & Letterpress Studio, 1453 South Park Street, Halifax Nova Scotia B3J 2L1 Canada

Inkwell will only disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or Inkwell. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy or Terms of Service.

LINKS

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, Inkwell takes reasonable precautions and follows industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

  • _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
  • _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
  • _secure_session_id, unique token, sessional
  • storefront_digest, unique token, indefinite if the shop has a password, this is used to determine if the current visitor has access.
  • ga('require', 'displayfeatures')

FACEBOOK PIXEL
Facebook pixel collects personal information from our customers using Enhanced Advanced Matching. Advanced Matching lets the Facebook pixel extract a customer's name, location, and email address, as well as browsing behaviour of the online store to improve customer tracking.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority or that you are the age of majority in your jurisdiction of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO OUR PRIVACY POLICY

Inkwell reserves the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon our posting them on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.

QUESTIONS / CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer by email or by mail: Inkwell Modern Handmade Boutique & Letterpress Studio, 1453 South Park Street, Halifax, Nova Scotia B3J 2L1 Canada

Updated May 29, 2022